Our Values

​​​ ​ ​

Highly​ Standardized

We imply highly standardized procedures & frameworks based on multi- perspective architectural centric approach and best practices for de- signing, implementing, operating and managing products and services. This comprehensive model tailored to fit the organization needs, and enables the organization to find the best solution to overcome their long- standing problems.​​​​​


We​ employed cutting- edge knowledge economy frameworks to continuously elevates the knowledge and skills of our existing staff member as well as​​ in hiring highly skilled professionals and select our professional partners carefully and work closely with them to ensure we meet customer goals.​


Over 17 years, we consistently evolved and developed wide range of ICT products, services and skills to align with both customers’ eminent and strategic needs to become a unique integrated service provider that is capable of delivering a complete end-to-end technological and operational solution to its esteemed customers.​​​​​


Our products is fit for use. Our people do the right thing right first time and every time. We strive not only to meet but also to exceed the customer needs and expectations. We deliver sustainable quality. In recognition, Shabakah has been awarded ISO 9001: Quality Management certification.​​​​​​​


Our trilogy for information security is centered around confidentiality, integrity and availability. We developed an innovative security and confidentiality policy “QITMAN, كتمان” to make sure customer’s information are safe & secured. In recognition, we have been awarded ISO 27001-information security management.​​​​


No matter customer needs are changing and technology is rapidly develop- ing, our top priority is our customer’s goals and we keep focus all the time. We adapt and change in a flexible and professional way to maximize benefits. We take the responsibility to maintain our customer’s loyalty and trust. We listen and respond to our custom- ers and seek to exceed their expectations.​​​​​​​​​


​​​Our commitment is a promise to our customers, employees, communities, and stakeholders that we will strive to make a positive contribution that exceed their expectation. During 17 years of experience, we built a company that customers and suppliers trust as a strategic partner, which employees are proud to work for, that competitors want to emulate, that communities recognize as a contributor, and that investors value.​​​​​​


​​​Our organizational culture is to act before any incident occurs as we anticipate the problem sources and proacti​vely set a plans to act on those problems with creative and responsible solutions.​


​​​Our products, service, people are available around the clock everywhere. Through our geographical presence, we cover almost the entire kingdom of Saudi Arabia. Our people are trained on responsible availability, anytime our customer need help they are ready to respond.​